You can expect your purchase to arrive in 4-6 working days. For a small fee, you can prioritise your shipment and "get it faster".
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Use the code FREESHIP at checkout. Standard shipping starts from £4.99 and has a delivery time of 7-10 working days (so weekends and bank holidays don't count).
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Free shipping is available on all purchases when you buy a headband and facemask set. If your item meets the conditions listed above, please contact us to request a return or exchange.We ship to all destinations including Australia and Africa.
All item(s) discounted more than 30% or under clearance sale.All wigs and hair pieces (Clip-in, Fusion, Ponytails and Buns): All wigs are not covered by our return policy and all sales are final due to concerns of personal hygiene matter.Items are NOT covered by our return policy (non-refundable) Excludes all international orders and Hawaii/Alaska. Returns and exchanges are applicable for continental U.S.Item(s) must be returned or exchanged within 30 days after your order has shipped.Item(s) cannot be opened or used in any way.Our customer service team will assist you through the process and a refund may be issued if the item(s) meets the term and conditions of manufacturers or wholesalers. Defective item(s): We will gladly help you to properly compensated for defective item(s) from manufacturers or wholesalers.Beauty care products and other general merchandises: As long as item(s) is in new condition - unused, un opened and sealed with original sealer from the manufacturer.Basically, if you don't remove the product from its original packaging in any way and wear it, you should be fine! For weaves, braids: Item(s) must be in new condition - unworn, unaltered, undamaged and with original package binding and tags.Your return or exchange item must meet the conditions below. We make returns and exchanges easy through prepaid return labels, which you can use to send your package back to us.Īll paid shipping fees other than regular USPS Priority Mail (UPS 2nd Day Air or overnight shipping) will be deducted from your refund. If you are not satisfied with your purchase, We will gladly accept returns or exchanges for the products meet conditions below. (5) There may be additional taxes/duties upon delivery. (4) We'll send you an invoice to your email and you can checkout through the provided link. (3) You choose the option that is best for you. (2) We work with our shipping carriers to send you several options for shipping. Item(s), quantity, color (if applicable) (1) You provide us the following information so we can estimate shipping for your order. Yes, we do offer international shipping! Please follow the steps below to make an international order. *Same-day delivery option is not included in the free shipping promotion. You can receive free ground shipping on all U.S.
Estimated usual processing time for same-day delivery is 2 to 3 hours after the order is placed. The shipping rate will be calculated at check out and depend on how further you are located from our warehouse. We offer same-day delivery option for Charlotte NC and near area customers. This option is guaranteed to arrive by the end of the second business day after shipment. For example, if you order on Monday before 3pm, your order will be delivered by end of day on Wednesday. Your order will be delivered by the end of the 2nd business day after it is processed. UPS 2nd Day Air (Guaranteed 2 Business Days) This option is not guaranteed to arrive by the estimated date. Your order usually takes 2-5 business days to be delivered. The further you are located from us, the longer it will take to arrive. Our warehouse is located in Charlotte, North Carolina. Rates are dependent on weight and total shipping costs can be seen at checkout. We offer UPS Ground and UPS 2nd Day Air Shipping. We get your package ready as soon as your order is processed. How long does it take for your order to arrive?
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